Most recently, we seen many Seagate drives affected by failing spindles.
A bad spindle makes for a very difficult, but usually successful
recovery. A "bad spindle" is a term used to describe
the failure of the mechanism that spins the platters. The
platters sit on a spindle that is attached to a direct drive
motor where the motor's shaft serves as the spindle. The spindle
spins the platters thousands of rotations per minute, depending
on the speed of the hard drive. Most consumer-based hard drives
have spindle speeds of either 5,400RPM or 7,200RPM while faster
server drives support speeds of 10,000RPM and 15,000RPM. This
spindle speed is considered the mechanical speed of the drive;
generally, the higher the speed, the faster the data can be
accessed and read. In such situations when the spindle has
locked up, the drive often produces a slight noise when the
spindle motor windings receive current, but are not able to
spin the platters. The "fluid ball bearings" (oil)
have either leaked out or become contaminated to the point
where it has locked up permanently. In this case, we must
remove the platters from your hard drive using specialized
equipment and techniques, and read these platters using another
device. Once the data on the platters are copied, we can then
reassemble your data and ship it back to you on the medium
of your choice.
*Special Warranty Statement*
The factory warranty on your hard drive is void by
using any data recovery company other than Seagate Data Recovery.
Because of this, ESS Data Recovery is now offering a new Western
Digital replacement hard drive with each successful Seagate
data recovery case.
*Seagate is a registered trademark of Seagate Technology
International
