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One of the most serious problems a hard drive can face is
water damage. Simply put, water and electronics don't mix,
and the issue can be compounded if water is allowed to reach
the delicate platters of a hard drive (where data is stored).
ESS Data Recovery is able to perform recovery services
on water damaged hard drives in most cases, but prompt and
careful treatment of the drive is always vital.
If your hard drive has been damaged by flooding or if you
suspect water damage may be a factor in any way, follow
these steps as quickly as possible.
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Contact ESS Data Recovery immediately. Our
knowledgeable customer support team will be able
to guide you through the steps of our process and
answer any questions you might have, including questions
about pricing and turnaround time. You will also be
able to speak with a data recovery engineer to discuss
your individual situation.
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Contact your insurance provider. Some insurance companies
will honor data recovery claims for businesses and
individuals, dependent on the circumstances.
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Do not attempt to clean your hard drive. All water
damaged drives will be cleaned upon their arrival, using
specialized methods and chemicals. Attempting to clean
a water damaged drive in a home environment is almost
always destructive to the drive. Do not add water to a
drive or try to dry it out.
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Take care when removing the drive from your computer.
You don't want to compound any problems by physically
damaging or shocking a hard drive. Ground yourself
before touching the drive, removing it carefully and
without excessive force. Have an anti-static bag ready
to place the drive in once the drive is removed.
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Ship the drive as quickly as possible. Timeliness is
extremely important when water damage is an issue. The
longer a drive waits before work is performed on it, the
more likely it is to corrode. Use overnight shipping and
get a tracking number from your shipping provider.
ESS Data Recovery is the world leader in data recovery
services, and if data is recoverable, we'll be able to
get it. Call today to discuss your case
with our knowledgeable customer service department.
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